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MAIN QUESTIONS

Are there any other ways to purchase the tickets?

There are following steps to purchase tickets: 1. Mobile App. is the most convenient way to get museum tickets with max number opportunities and with GPS navigation to our manager by the museum entrance. Click on the link: IOS download Android: download 2. Chat bots in Telegram and Viber – follow the links in the website footer 3. Social networks like VK.com and Facebook –follow the link in the website footer 4. Following the section “Catalog” on the website avangard-travel.com

I want to buy tickets. What should I do?

Select the sight, date and time. Add necessary number of tickets and make a payment by any convenient way. We would like to draw your attention to our Mobile App that is the most flexible and convenient way to purchase tickets and equipped with GPS navigation to our manager by the museum entrance. Click on the link: IOS, Android

I did not receive the QR-code to me email box. What should I do?

Check your junk box (spam). If there is still no message with the QR-code, sent us request with the info of the last 4 digits for bank card you paid for the tickets, the sight name, pax number, date and time for the booked tour and forward it to info@аvangard-travel.ru or make a phone call to +7 (812) 640-02-28

Upon purchase, I specified a wrong email. What should I do?

Sent us request with the info of the last 4 digits for bank card you paid for the tickets, the sight name, pax number, date and time for the booked tour and forward it to info@аvangard-travel.ru or make a phone call to +7 (812) 640-02-28

How do I know where to find my purchased tickets?

After successful payment, the QR – code with further instructions will be issued electronically to your email

Could another person of mine use the purchased ticket?

Yes, in this case you should forward this person the letter with QR-code and instructions

Is guided service included into the ticket cost?

The ticket cost includes museum visit, audio file with the sight description processed to your email address

ООО “АВАНГАРД ТРАВЕЛ ГРУПП”

ИНН:7841027155

КПП: 784101001

ОГРН: 1157847276003

ОКПО: 25885413

Расчетный счет: 40702810003260000188

Банк: ФИЛИАЛ N 7806 ВТБ (ПАО)

БИК: 044030707

Корр. счет: 30101810240300000707

Юридический адрес: г. Санкт-Петербург, набережная Канала Грибоедова, д. 5 литера Е пом. Ч. пом. 19-Н (Ч. ком. 6, РАБ.МЕСТО №2) офис 405

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